Privacy policy

Privacy Policy – Sivakari Jewels

At Sivakri Jewels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect

We may collect the following types of information when you visit our website or make a purchase:

  • Personal Details: Name, email address, phone number, billing and shipping addresses.

  • Payment Information: Credit/debit card details or payment method used (processed securely via third-party payment gateways).

  • Order Details: Items purchased, order history, and preferences.

  • Website Usage Data: IP address, browser type, device information, and browsing behavior via cookies and analytics tools.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders.

  • Communicate order status and provide customer support.

  • Improve your shopping experience on our website.

  • Send promotional emails and updates (only with your consent).

  • Ensure website functionality and security.

3. Sharing Your Information

  • We do not sell, rent, or trade your personal information to third parties.

  • Your information may be shared with trusted third-party service providers (such as payment processors, shipping partners, and IT support) solely for the purpose of delivering our services.

  • We may disclose your data if required by law or to protect our rights and safety.

4. Data Security

We implement strict security measures to protect your data:

  • Secure Socket Layer (SSL) encryption

  • Regular system scans and updates

  • Limited access to personal data by authorized personnel only

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can control or disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your data.

  • Request deletion of your personal information (subject to legal and transactional obligations).

  • Opt out of marketing communications at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or your personal data, please contact us:

📧 sivakarijewels@gmail.com
📞 +91 82792 89520
🌐 www.sivakrijewels.com